Contact & FAQs
Enter your contact details here if you would like to send in any queries! We are always looking for ways to improve Studio Lux :)
Frequently asked questions
What is the return policy?
Because all of our products are digital and many are made to order, we do not accept returns or exchanges. If you've received the wrong file or experience any issues with your order, please get in touch within 7 days and we'll be happy to help.
Are any purchases final sale?
Yes. Due to the nature of digital products, all purchases are final. We cannot offer refunds once your files have been delivered. Custom orders include one complimentary round of minor revisions to ensure you're happy with your design.
When will I get my order?
Custom wallpaper orders are typically delivered instantly via downloads, and you should receive access immediately after checkout. If your order hasn't arrived within the expected timeframe, please contact us.
Where are your products manufactured?
Every wallpaper is designed digitally by our founder, Maahi Badiani, in the United Kingdom. As our products are completely digital, nothing is physically manufactured or shipped, helping us create a more sustainable shopping experience.
How much does shipping cost?
There's no shipping cost! Since all of our products are delivered digitally, you'll receive your wallpapers by email with no delivery fees or waiting for postage.
Can I request a completely custom design?
At the moment, not quite. But we do have plans to launch custom orders very soon. For now, feel free to browse our current designs - we release new ones almost every week!